Passenger Weighing Survey 2023

Dear our passengers,

In compliance with the regulations of the Civil Aviation Authority of Thailand (CAAT) regarding the use of standard passenger and baggage weights for weight and balance calculation purposes, conducting a standard weights survey is essential for the safety and efficiency of a flight.

This survey helps determine that the actual weight does not exceed the maximum take-off weight limitation. From September 15 to October 31, 2023, Bangkok Airways will be collecting information by weighing passengers, including carry-on baggage, at the boarding gate. Therefore, we assure you that the information will be kept confidential and will be used to update records according to the requirements of the CAAT.

For more information, please contact us through 24/7 supporting email cs@bangkok-airline.com.

We are always ready to serve all your requirements.